Question 1

Is MachuPing an official ticket site?

Accepted Answer

No. MachuPing is not affiliated with the Peruvian government or official ticket providers. We provide alerts, not tickets.

Question 2

Do alerts guarantee I can buy tickets?

Accepted Answer

No. Availability can change quickly. Alerts reduce your reaction time but cannot guarantee inventory.

Question 3

What should I do after I get an alert?

Accepted Answer

Go to the official provider immediately and complete checkout. Consider having your traveler details ready to speed up booking.

Question 4

Can I monitor a date range?

Accepted Answer

Yes. Date ranges increase your chances, especially during high-demand seasons.

Question 5

Can I monitor specific time slots?

Accepted Answer

When the provider exposes slot-level inventory, MachuPing can alert on specific slots you select.

Question 6

How fast are alerts?

Accepted Answer

MachuPing is built for near real-time notifications. Exact timing depends on your plan, provider behavior, and network conditions.

Question 7

What notification channels are supported?

Accepted Answer

Depending on your plan, you can receive alerts via email, SMS, or WhatsApp.

Question 8

Can I cancel or pause my alert?

Accepted Answer

Yes. You can pause or cancel alerts at any time from your dashboard.

Frequently asked questions