Question 1

Is MachuPing an official ticket site?

Accepted Answer

No. MachuPing is independent and sends alerts only.

Question 2

Do notifications guarantee I can buy tickets?

Accepted Answer

No. Availability can change quickly. Notifications reduce your reaction time but cannot guarantee inventory.

Question 3

How much does MachuPing cost?

Accepted Answer

One monitoring setup costs $9 per requested ticket. It can include up to three exact dates and all supported routes you would accept.

Question 4

When do I pay?

Accepted Answer

You can choose your routes, dates, and party size first. After sign-in, you pay $9 per ticket to activate that configured monitor.

Question 5

What if payment succeeds but monitoring does not activate?

Accepted Answer

Contact us with the email used at checkout. If payment was captured but MachuPing did not create the paid monitor, we will either activate the monitor or refund the charge.

Question 6

What should I do after I get a notification?

Accepted Answer

Go to checkout quickly with traveler details ready.

Question 7

Can I monitor a date range?

Accepted Answer

No. Choose up to three exact dates.

Question 8

How fast are notifications?

Accepted Answer

MachuPing is built for near real-time notifications. Exact timing depends on provider behavior and network conditions.

Question 9

What notification channels are supported?

Accepted Answer

Email is the default notification channel. Alerts go to your account email.

Question 10

Can I cancel or pause my notifications?

Accepted Answer

Yes. You can pause or cancel notifications at any time from your dashboard.

Frequently asked questions